BY: Solace Counselling Services
Here are my top 7 Communication barriers that I find contribute to the breakdown of many relationships.
Take a look and see if you are guilty of including these in your relationship.
If the answer is YES, then you have some work to do…
Assuming you know what the other person is thinking and feeling
AVOIDING CONFLICT –
Avoiding conflict walking away from resolution.
FORGETTING TO LISTEN
Mentally rehearsing what you are going to say instead of listening
BEING DEFENSIVE –
Denying responsibility or taking accountability of your own actions or decisions.
Blowing the issue out of proportion, over exaggerating the details.
The way you see things is always right.
PLAYING THE BLAME GAME
Criticizing and blaming the other person for the situation- includes name calling.
5 WORKPLACE COMMUNICATION TIPS
By: Solace Counselling Services
Effective Communication in the workplace is vital to employee health & well-being, overall happiness and workplace productivity! These attribute to our WORK – LIFE – BALANCE theory.
Here are my top 5 Workplace Communication Tips that will support you in enhancing relationships and support productivity.
1. Open Communication
Research has shown open communication builds trust among colleagues. It encourages an open environment where people feel comfortable to express their opinions and concern. Communicating effectively can reduce stress and increase productivity and lift morale. Effective communicators get to the point and make their message clear.
2. Keep a positive attitude
Being conscious of your internal chatter will impact your attitude through-out your day. Having a positive mindset will translate through your body language.
The belief is 55% of communication is through body language, 33% is through your tone and 7% is actual words spoken.
3. Be open to receiving feedback
Receiving feedback can be tricky, particularly if the person delivering the feedback is not communicating it to you effectively. Our mindset can sabotage our ability to receive feedback if you are struggling with low self-confidence or self-esteem this will also impact your ability to process what the underlining feedback content is.
4. Observe and listen.
Active listening can be one of the most difficult communication techniques, however, once mastered it can be one of the most rewarding.
Here are a few active listening tips:
Avoid distractions when listening
Make eye contact
Hear to listen – Be objective and focus on hearing what the talker is saying
Paraphrase what you have heard
5. Conflict Management
Unfortunately, conflict in the workplace is anything but rare, some colleagues are driven through conflict while others duck and weave to avoid it. Conflict slows productivity, increases stress and fuels dissatisfaction.
If conflict arises, be aware not everyone has effective communication skills. Often emotion takes over and the delivery could include strong tone, raised voice or sarcasm. It is important you remain calm and be proactive in your response not reactive!
Be open and non-judgemental, Identify the core issue of the conflict. You can do this through the above tips of active listening, being non-judgemental, paraphrasing back what you have heard and offering what you can do that will support them.
Remember, Respect for all colleagues in all work environments is essential, regardless of the circumstances, you deserve to be respected.
If you are experiencing conflict in your workplace, I offer training in conflict management and mediation/dispute resolution services.
Solace Counselling Services
WHAT STRESS CAN DO TO YOUR BODY
Overwhelming stress can impact your mental health and physical well-being.
Stress can bring on symptoms of anxiety and depression, it can reduce your enthusiasm to perform daily activities, even activities you usually enjoy such as; catching up with friends, going out to dinner or even sex.
Stress can affect your immune system by weakening your body’s defences and you could be more prone to catch the dreaded cold or flu.
Feeling stress constantly can affect your digestive system and may contribute to issues such as irritable bowel syndrome, acid reflux, diarrhoea and constipation. It can contribute to muscle and joint tension, headaches and can exacerbate existing skin conditions. Does any of this sound familiar?
HOW STRESS AFFECTS SLEEP
Overwhelming stress can impact your sleeping behaviours and patterns. Your thoughts or internal chatter can be constant and you may find yourself lying in bed thinking or worrying and possibly feeling anxious about problems or unresolved issues, these constant thoughts can make it almost impossible for you to relax and quiet the mind enough to fall asleep.
For many, this becomes a cycle and the frustrations and anxiety towards not being able to get enough sleep can build to a point where the stress hormone cortisol increases, thus fuelling exhaustion, irritability, lack of focus, memory impairment and possible weakness in cognitive functioning.
If stress is affecting your ability to have a good night’s sleep, please seek support for yourself with stress relief strategies. Don’t let this become a night time pattern.
STRESS AND YOUR MEMORY
When we are overwhelmed with stress, our mind and body react, causing distraction and emotional brain frailty. The results are often feelings of tiredness and exhaustion with little mind space to fit anything else in. The energy it takes to cope with daily situations, emotions and feelings can feel overwhelming and can get in the way of storing or remembering details and schedules. Sleep deprivation due to stress supports the inability to remember short term thoughts, thus blocking formation of new memories and the ability to retrieve old ones.
So YES, stress can cause memory loss! The good news is you can do something about it.
It’s important for us all to find the right strategies that support us in reducing our daily stress levels.
If you feel you need some support in finding the right strategies, I can support you through various channels. You can give me a call on 0422 311 089 to make an appointment with me, OR
I am running a Stress Less session on Saturday 24th November 2018, $5.00 pp in Mornington, for details & bookings click on the link; http://solacecounsellingservices.com.au/services-2/
Also, why not try our new Solace Essential Wellness products.
Our Quiet Mind is ideal for calming the mind and relaxing the body. For more information head to our website for details.